Frequently Asked Questions

Do you want to know about my cancellation policy? Or perhaps you are interested in what type of accent I have? If so, please check out my Frequently Asked Questions below.

Currently, I teach more than 40 students each week.

I will provide you with a link to my online resources once you have paid for your first lesson.

Each lesson is actually 55 minutes long, with 5 minutes reserved for booking the next lesson.

You can generally change a lesson up to 48 hours before the lesson is due to start. After that, please send me a text message on +44 (0) 7958 662428 or a Skype message and I will see what I can do. However, please be aware, with such short notice, it is unlikely I will be able to find a time slot for you.

Sorry, the lessons are non-refundable and you will need to pay even if you are unwell.

Sorry, you will still be charged.

I will wait for you 20 minutes after the starting time of the lesson. Unfortunately, if you are late, the lesson will probably still need to finish on time. This is because I will likely have another student afterwards.

On the rare occasions that I am running late, I will contact to let you know as soon as possible. If I am able to, I will make up for lost time or, more likely, it can be added on to the next lesson.

This is no problem at all. Simply let me know atleast one week in advance. Don’t forget though, by using Skype, there is nothing stopping you from having your lesson by a swimming pool.

Sometimes I need a break, and when this happens, I give you the option of a double lesson the week before or after I travel.

Once you start lessons, I will provide you with my bank details. Please make all payments in advance of the lessons.

Simply give me a call and tell me that would like to stop learning. I will then send you a written confirmation for your records.

Absolutely. Simply send me a message or ask me in a lesson.

Absolutely. If you have never used Skype before, I can guide you through the installation over the phone. I can then explain how it works, how to call me and how to send messages. Don’t worry, you will be up and running in no time.

Absolutely. I actually prefer FaceTime as the connection appears to be more reliable.

Absolutely. This is actually a great option if you want to learn with another person in a different location to yourself.

Well this all depends on how much Japanese you want to speak. If you are just learning some basic phrases to get by on holiday, a series of five to ten lessons will suffice.

To have basic conversations in Japanese, about 600 words would be required. This represents 90% of the words used in common Japanese texts. This would take between 30 to 60 lessons.

To be completely fluent in Japanese would take several years of dedicated study, as well as extra work between our lessons.

Yes, I love to teach children too. Depending on the child’s age, I may ask that an adult supervises. This is incase they have a problem with their computer.

Yes! Although my mother is French and my father is American, I was actually born and raised in Japan where I attended Japanese schools until the age of 18. As a result, I speak English, French and Japanese natively.

This isn’t an easy question to answer. I’d say it’s a fairly neutral accent. Japanese people aren’t usually able to connect it to any particular city or region. Everyone has some sort of accent though and mine is more similar to that spoken in Osaka.

Because I love languages, I love meeting new people and I love helping people learn something that allows them to achieve things in their lives that otherwise would not have been possible.

I have taught over 6,000 hours of lessons over a period of 8 years in the UK. I have also taught in Japan, France and America. I have taught all levels and all age groups in a wide range of settings including nurseries, companies, groups and of course, on Skype!